Best Damn CRM

Telephony & Marketing Automation Platform

Project Overview

Developed a modern, scalable Marketing & Telephony CRM using Laravel, designed to streamline client communication, sales outreach, and team collaboration.
This system integrates deeply with Twilio API to enable seamless calling, messaging (SMS), and emailing directly from the platform.

Core CRM Modules

Contact, Lead, Client & Team User Management

Built-in Telephony System using Twilio for VoIP calls and SMS

Email Campaign Management with templates, history, and scheduling

Interactive Dashboards and Call Logs

Advanced Tools & Access

Twilio Call Tracking, Status Logs, and Real-Time Feedback

Graphical Analytics for Outreach Performance

Tagging, Filtering, and Smart Search across client databases

Role-Based Access for Sales Reps, Admins, and Managers

Who It’s For

The CRM is tailored for marketing agencies, sales teams, and outbound campaigns that require real-time communication tracking and high-volume client handling, all in one place.

Client Details

Client Name: Mr. David Thompson
Company Name: HireHub Inc.
Location: London, United Kingdom
Industry: Human Resources & Talent Acquisition
Client Since: June 2023

We partnered with the team to develop a fully custom CRM for our recruitment operations. From day one, they understood our workflow and delivered a clean, scalable solution tailored to our team’s daily communication needs. The Twilio-based calling and SMS system made candidate outreach incredibly efficient. We’ve seen a 40% increase in response rate since implementation. Outstanding experience from start to finish.
Mr. David Thompson⭐⭐⭐⭐⭐

MySQL

Reliable database system for storing client and case data securely.

Bootstrap 5

Responsive design system for smooth performance on all devices.

Laravel

Modern PHP framework used to build a secure and scalable backend.

REST APIs

Enable integration with external legal platforms and services.