• Home
  • CRM for Hotels | Powerful Guest & Booking Management

CRM for Construction

The Custom Hotel CRM Solutions For Hospitality Brands.

It should not be hard to manage the relationships with guests, reservations, communication, and operations. GetCustomCRM is a company that provides custom CRM solutions (of all types, entirely customized) to hotels, resorts, serviced apartments, and hospitality groups. Our CRM software is designed to automate your business, to improve the experiences of your guests, and assist in maximizing your revenue without affecting the personal touch that keeps your guests returning.

Our custom CRM for Hotels is designed to match your business in the hospitality industry, that can fit perfectly into your workflow, whether you are running a small hotel or a multi-property business.

Get Started Today
Request a Demo

The highlights of the GetCustomCRM in the hospitality industry

Real-time Reservation Management

Soft handling of inquiries, personalized booking process, in addition to real-time availability with no friction and a high degree of guest satisfaction.

All the reservations, quotes and price requests can be recorded in a single location, which reduces the risk of missed opportunities.

Detailed Profiles of Guests

Guest information, such as preferences, historical stays, and special requests and communication history, will be made available so that personalized services are delivered at all touchpoints.

Learn the preferences and booking patterns of your guests so that you can be able to provide them with a personalized service and promotion that will make them feel at ease.

Smart Guest Communication

Have email, chat, WhatsApp, and internal notes all in one place, so that it is fast, reliable, and professional to respond.

Automate the follow-ups and reminders to ensure guests are invited to their booking to check out.

Guest Data Security is a serious matter

Data security and protection: Our hospitality CRM is designed with security on the enterprise level, which means that the sensitive data of your guests is protected and compliant.

Easy Health and safety compliance.

Digital Declarations: Get guest consent form, policy, and acknowledgment forms digitized, eliminating paperwork and manual follow-up, and remaining compliant.

The major things to consider in a Hospitality CRM Solution

Scalability

Select a CRM that scales with your business, be it in small boutique hotel management or running a portfolio of properties in its management.

Seamless Integrations

Make sure that the CRM is connected to the accounting software, booking systems, and communication systems so that all your operations can be centralized in the system.

Combined Communication tools.

Contact between teams and constant communication with guests can be achieved through built-in messaging.

How a Hospitality CRM Works

A Hospitality CRM brings together all the information on your guests (booking, communication, payment, and guest preferences) and allows your team to be smarter. Using GetCustomCRM, you make smarter decisions and create exceptional guest experiences with the assistance of automation, real-time analytics, and integrations.

We have made our CRM adjustable to your hotel or hospitality business so that the CRM can accommodate the processes involved in booking and managing guests.

Why Choose GetCustomCRM for Your Hospitality Business?

  • Fully customised CRM in the hospitality sector.
  • Scalable solution as your business grows
  • Improved customer service by communicating with the guests one-on-one.
  • Smooth connectivity to the key tools and platforms.
  • Mobile accessible to users and team-friendly.

Setting Up Your Hospitality CRM

  • Determine your booking and guest management processes.
  • Fields, pipelines, and automations are customizable to fit your operations.
  • Integrate the tools that are a necessity (e.g., accounting software, booking systems).
  • Assign employees' role access control.
  • Your CRM will be launched with the reassurance of our loyal team.
What is a CRM in the hospitality sector?

A hospitality CRM is used to operate guest relations, simplify the booking process, automate guest communication, and manage operational efficiency in hotels and resorts, as well as other hospitality enterprises.

What are the advantages of a Hospitality CRM to hotels?

A hotel CRM consolidates information on guests, strengthens contact, streamlines internal operations, and leads to increased bookings and revenues, which result in customer satisfaction and loyalty.

What are the salient characteristics of a Hospitality CRM?

The main characteristics are the profile of guests, booking management, automation, integrations, analytics, and secure data management in order to provide smooth operations.

Is my Hospitality CRM customizable?

Yes, GetCustomCRM can completely tailor your CRM to the specific requirements and processes of your hospitality business, whether a small hotel or a chain of hotels with branches.

Why should GetCustomCRM be used in hospitality?

We are experts in the development of custom CRM solutions in the hospitality market. GetCustomCRM is easily customized to fit your business and provides custom service, automation, and scalability to last long.



Is GetCustomCRM mobile-friendly?

Yes, GetCustomCRM is available both on the desktop and mobile platforms so that your team can be in touch and productive, both at the office and on the go.



Are You Ready to Build Your Own Hospitality CRM?

GetCustomCRM is the ideal tool that hospitality enterprises can use to improve the experiences of their guests, simplify their operations, and generate more revenue.

GetCustomCRM can be used to revolutionize how you operate your hotel, resort, or hospitality group. Request a demo to learn how.